Shipping info

HOW LONG DOES SHIPPING TAKE?

Ernest Martheo has many manufacturers across the globe. For a limited time, we offer free worldwide shipping. Because of this, our shipping can take longer than the average package. This is to provide you the best possible prices.

Express Shipping Estimated Dates:

8-24 days

Standard Shipping Estimated Dates:

16-45 days

*Please also consider anywhere from 1-3 business days to process the order.

 

HOW DO I PROCEED THROUGH THE CHECK OUT PROCESS?

Once you have finished adding items to your cart, simply click the “Check Out” button on the shopping bag page and we will easily guide you through the check out process.

 

WHAT METHODS OF PAYMENT DO WE ACCEPT?

We accept Credit Cards, Debit Cards, PayPal and Bank Transfer (through PayPal).

Please note that in case of ordering via PayPal, your payment will be pending for 21 days before being finally paid. Because our products are all custom made, we will not start the process until the payment got accepted. We hope you understand our position.

 

HOW SAFE IS MY PERSONAL INFORMATION?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. For more information on how we secure and use your information, please consult our Privacy Policy.


WHICH BROWSER SHOULD I USE TO VIEW YOUR SITE?

We highly recommend that you browse with the latest version of Microsoft Internet Explorer, Mozilla Firefox, Google Chrome or Apple Safari.

CAN I CANCEL MY ORDER?

Yes. Cancellations must be made within 12 hours of order placement. Send us an email at ernestmatheobussiness@gmail.com and let us know why you would like to cancel the order. All refunds will be proceded within 24-48 hours of order cancellation.