HOW DO I PROCEED THROUGH THE CHECK OUT PROCESS?
Once you have finished adding items to your cart, simply click the “Check Out” button on the shopping bag page and we will easily guide you through the check out process.
HOW LONG DOES SHIPPING TAKE?
Ernest Matheo has many manufacturers across the globe. Additionally, we offer free shipping on the majority of our products. Because of this, our shipping can take longer than the average package. This is to provide you with the best possible prices.
US Shipping Time Estimates
12-24 business days
International Shipping Time Estimates
24-49 business days
*Please also consider anywhere from 2-5 days to process the order.
WHAT METHODS OF PAYMENT DO WE ACCEPT?
We accept Credit Cards (through PayPal), PayPal and Bank Transfer (through PayPal).
HOW SAFE IS MY PERSONAL INFORMATION?
WHICH BROWSER SHOULD I USE TO VIEW YOUR SITE?
We highly recommend that you browse with the latest version of Microsoft Internet Explorer, Mozilla Firefox, Google Chrome or Apple Safari.
CAN I CANCEL MY ORDER?
Yes. Cancellations must be made within 12 hours of order placement. Send us an email at firstname.lastname@example.org and let us know why you would like to cancel the order. All refunds will be proceded within 24-48 hours of order cancellation.